Your Questions Answered
Pawnbroking
Pawnbroking
How does a pawn loan work?
Unlike traditional banks and financial institutions that require extensive document checks and salary assessments, pawnbroking provides immediate cash loans within minutes based on the appraisal of your valuables.
What items do you accept?
What documents do I need to bring?
Please bring your valuable item along with your identity document (NRIC/FIN).
What is the processing time for a pawn loan?
The processing time for a pawn loan is typically as quick as five minutes. If you are unable to visit our stores, you can use our valuation service to receive an estimated value for your items within three business days.
How is the pledge value determined?
The pledge value is based on our assessment of the item’s worth, considering material type, condition, and market trends. It may differ from the retail or resale value.
Why is the pledge value of my item different from the last time?
Each pawn is treated as a new transaction. As gold and market prices fluctuate, the assessed pledge value may vary even for the same item.
How long is a pawn ticket valid for? When is the final date for redemption of my items?
Each pawn ticket is valid for 6 months. The exact expiry date is indicated on the ticket under “Date of Expiry.”
How do I redeem my items?
Can someone else redeem my pawned item(s) on my behalf?
What happens if I miss a payment or need more time to pay?
Upon the expiration of your pawn ticket, we will send you a Letter of Forfeiture. Please note that the date on this letter is final, and no extensions can be granted under the Pawnbrokers Act. All unredeemed items will be forfeited 30 days after the notice is sent to the pawner.
Can I reduce my loan amount (downloan)?
Yes. You may choose to reduce your loan amount each time you renew your pawn by paying off part of the principal. Visit any MoneyMax outlet for more information.
What should I do if I lose my pawn ticket?
Car Drivers
Car Drivers
Bank and in-house loans, what’s the pick?
We understand that it can be difficult to identify the right kind of car loan, so we are here to break it down for you:
- Credit History: Bank loans may be the more cost-effective option for you if you have a good credit history with its lower interest rates. Do note the potentially longer (and rigorous) approval process!
- Speed & Flexibility: In-house loans may be the preferred option for you if you are looking to get your car loan approved quickly, or require a longer loan tenure, or higher loan to value ratio.
To sum, bank car loans tend to provide the benefit of lower interest rates with a stricter criteria, while in-house loans offer greater flexibility to meet the varied needs of our customers.
Can I apply for a bank car loan via MoneyMax?
Yes, you can! We are a proud partner of most banks in Singapore and would be more than happy to refer your application to the bank(s) on your behalf. This way, we take the administrative hassle of applying to each bank individually away from you. Best of all, we do this at no cost to you!
Are there any administrative or processing fees associated with your in-house loans?
Our administrative fees are typically priced from $300 and will be clearly stated in the approval advice that you receive.
Can I apply with a bad credit history?
What happens if I cannot service my loan obligations?
How long is your approval process?
We have a team of experienced professionals that will guide you in the application process. Assuming that we receive the entire set of documents required for the loan application (Vehicle Log Card, CPF statements for the last 12 months, NRIC), we strive to the turn the approval advice around between 1 to 2 days.
How can I contact customer support for further assistance?
For queries in relation to your instalments, please contact us directly at 8133 3568.
For all other queries, including the early settlement of your vehicle loan, please contact us at enquiry@moneymaxleasing.com.sg.
Still have more questions? Talk to Us.